Terms of service

Beam Lab Terms & Conditions

This website is operated by Beam Lab. Throughout the site, the terms “we,” “us,” and “our” refer to Beam Lab exclusively. Beam Lab provides this website, along with all information, tools, and services available from it, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. These Terms of Service apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and content creators.

Before making a purchase on our website, please carefully read the following terms and conditions. By accessing our site and purchasing our products, you agree to be bound by these terms of service. Any new products or services added to the website are also subject to these terms and conditions. If you do not agree with any of the terms listed here, you may not access our products or services.

Our store is hosted by Shopify, which provides us with the e-commerce platform necessary to sell our products and services to you.

Online Site Terms

You must be at least 18 years old to use this website. If you are using Beam Lab on behalf of a company, entity, or organization, you must be an authorized representative with the authority to bind that entity to these Terms and Conditions. Our products and services must not be used for any illegal or unauthorized purposes that violate any laws, including copyright laws.

Any breach of these terms will result in the immediate termination of our services to you.

General Conditions

Beam Lab reserves the right to refuse service to anyone at any time without prior notice. Please be aware that your content (excluding credit card information) may be transmitted over various networks and may be modified to conform to the technical requirements of those networks or devices. Credit card information is always encrypted during transmission over networks. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service, use of the service, access to the service, or any contact on the website through which the service is provided, without our express written permission. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Accuracy, Completeness, and Timeliness of Information

The information on this site is provided for general informational purposes only and should not be relied upon as the sole basis for making decisions. It is advisable to consult more accurate, complete, and timely sources of information. Historical information displayed on this site is for reference only. We reserve the right to modify the contents of this site at any time without notice.

Product and Purchase Terms

All products displayed on our website are made to order. When you make a purchase on our website, you will be asked to provide personal information to facilitate the smooth delivery of your items. For more information on what data we collect and how we use it, please refer to our Privacy Policy. All products and prices displayed on our website are subject to change at any time. Beam Lab also reserves the right to refuse or cancel any order. If we do so, we will provide a timely explanation.

We make every effort to ensure that the descriptions, colors, and photographs of our products displayed in the store are as accurate as possible. However, there may be slight differences between the actual product and the images shown on the website.

Accuracy of Payment and Billing Information

To ensure the best service, you must provide current, complete, and accurate account and transaction information. To confirm your order and process your transaction smoothly, please ensure that your email and other contact information are up to date.

Accurate Personal Information

To access our services without interruption, please provide accurate and authentic personal credentials. The submission of personal information through the store is governed by our Privacy Policy.

Design Service

Beam Lab provides a free mockup service to help you visualize your customized signs before making a purchase. If you wish to make any changes to your design, you must inform us before the sign goes into production. Once the sign is approved and production begins, we can no longer offer refunds or compensation.

For more details about warranties and refunds, please refer to our Refund Policy.

Damage During Shipment

Upon receiving your package, please inspect it to ensure there is no damage and that all items are included. If your sign arrives damaged or missing items, Beam Lab will provide reasonable compensation accordingly. Please report such incidents within two weeks of receiving your parcel. Contact our customer care service immediately and provide images and videos of the damaged products as proof for evaluation.

Additional Tools

We may provide you with access to third-party tools that we do not monitor, control, or influence.

You acknowledge and agree that we provide access to these tools "as is" and "as available" without any warranties, representations, or conditions of any kind. We do not endorse or assume any liability for your use of optional third-party tools.

Before using any optional tools provided through the site, you should ensure that you are aware of and agree to the terms on which the relevant third-party provider(s) make these tools available.

We may also, in the future, offer new services and/or features through the website, including the release of new tools and resources. Such new features and services will also be subject to these Terms of Service.

Third-Party Links

Certain content, products, and services available via our website may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites, nor do we warrant and will not have any liability or responsibility for any third-party materials or websites.

Before engaging in any transactions with third-party links, please review their privacy policies and terms and conditions.

User Comments, Feedback, and Other Submissions

If you send us unsolicited creative ideas, suggestions, proposals, or other materials (collectively, "comments"), whether online, by email, by postal mail, or otherwise, you agree that we may use, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us. We are under no obligation to maintain any comments in confidence, to pay compensation for any comments, or to respond to any comments.

When posting comments, ensure they do not impersonate anyone or violate copyright laws. We reserve the right to edit, monitor, or remove any content that we consider unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable or in violation of any party’s intellectual property or these Terms of Service.

Errors and Omissions

The Beam Lab team strives to provide accurate and reliable information on the site. However, we welcome suggestions and will correct any errors or omissions that come to our attention.

We do not commit to updating, amending, or clarifying information in the Service or on any related website, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.

Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, or race; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Beam Lab, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Indemnification

You agree to indemnify, defend, and hold harmless Beam Lab and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our services or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).